Ottawa County Honors Employees for Customer Service

Join us in congratulating Deputy Wade Van Bragt from the Sheriff’s Office and Erin Rotman from Human Resources, who have been recognized as Ottawa County’s Outstanding Customer Service Award recipients for the second quarter of 2019. You can read the nominations which earned each recipient an award plus learn more about them at

wade“Wade is a truly dedicated servant to the citizens of Ottawa County. I am grateful that Wade is out quietly and humbly patrolling our neighborhoods. Wade treats our citizens with genuine kindness and fairness and is a great example to his colleagues,” said Sergeant Jason Kik.


“When I think of a person who is a true representation of the Ottawa Way and the exemplary customer service that Human Resources strives to achieve, I think of Erin. Erin has in-depth knowledge and expertise in benefits and does everything possible to give the best experience to each of our employees.erin She is always kind and compassionate and goes above and beyond when representing Ottawa County employees. Human Resources is proud of Erin and her achievement in being recognized as a recipient of the County’s Outstanding Customer Service Award,” said Marcie Ver Beek, Human Resources Manager.

Implemented in 2012, the Customer Service initiative is one of the County’s Four C’s, along with Communication, Cultural Intelligence and Creativity. Customers can nominate an Ottawa County employee for an Outstanding Customer Service Award at

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